# Control IO does not start **URL:** \ **Category:** Support\ **Created:** [March 27, 2025, 4:53pm UTC](https://community.factoryio.com/t/control-io-does-not-start/3870 "2025-03-27T16:53:51Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![cieslak\_sebastian](https://avatars.discourse-cdn.com/v4/letter/c/8baadc/32.png) [@cieslak\_sebastian](https://community.factoryio.com/u/cieslak_sebastian)\ **Post date:** [March 27, 2025, 4:53pm UTC](https://community.factoryio.com/t/control-io-does-not-start/3870/1 "2025-03-27T16:53:51Z")
Hello, I have a problem with starting Control IO. After selecting it, a message appears that it is starting and I have to wait… That’s it. Please help ---
**Author:** ![adriana.silva](https://dub1.discourse-cdn.com/flex017/user_avatar/community.factoryio.com/adriana.silva/32/752_2.png) [@adriana.silva](https://community.factoryio.com/u/adriana.silva)\ **Post date:** [March 31, 2025, 11:17am UTC](https://community.factoryio.com/t/control-io-does-not-start/3870/2 "2025-03-31T11:17:41Z")
Hello @cieslak_sebastian Welcome to the forum! Perhaps the window is offscreen. In that case, perhaps resetting the Control IO settings could fix the problem. A simple way to reset the Control IO settings is to delete its configuration folder. The folder can be found at ‘_C:\Users\AppData\Local\Real\_Games\Control\_IO.exe\_StrongName\_a2hyva2mulm3nkb2wfqwuojekked2ezz_ ’. The AppData folder is hidden, so a simple way to open that location is to paste ‘_%localappdata%\Real\_Games_ ’ into a file explorer address bar. I hope this helps. ---
**Author:** ![tutor.engrrr](https://avatars.discourse-cdn.com/v4/letter/t/bc8723/32.png) [@tutor.engrrr](https://community.factoryio.com/u/tutor.engrrr)\ **Post date:** [May 6, 2025, 2:59pm UTC](https://community.factoryio.com/t/control-io-does-not-start/3870/3 "2025-05-06T14:59:27Z")
hey, I have same problem. How did you fixed it? please help me ---
**Author:** ![tutor.engrrr](https://avatars.discourse-cdn.com/v4/letter/t/bc8723/32.png) [@tutor.engrrr](https://community.factoryio.com/u/tutor.engrrr)\ **Post date:** [May 6, 2025, 2:57pm UTC](https://community.factoryio.com/t/control-io-does-not-start/3870/4 "2025-05-06T14:57:50Z")
can you guys help me please, control io is not opening. I already used it, then after sometime, it won’t open ![image](https://europe1.discourse-cdn.com/flex017/uploads/factoryio/original/1X/fd419c052477e1c7945e8589693f790842e79cb2.jpeg) ---
**Author:** ![adriana.silva](https://dub1.discourse-cdn.com/flex017/user_avatar/community.factoryio.com/adriana.silva/32/752_2.png) [@adriana.silva](https://community.factoryio.com/u/adriana.silva)\ **Post date:** [May 6, 2025, 3:41pm UTC](https://community.factoryio.com/t/control-io-does-not-start/3870/5 "2025-05-06T15:41:02Z")
Hello @tutor.engrrr, The Control I/O window could be offscreen. In that case, resetting the Control I/O settings could fix the problem. A simple way to reset the Control IO settings is to delete its configuration folder. The folder can be found at ‘_C:\Users\AppData\Local\Real\_Games\Control\_IO.exe\_StrongName\_a2hyva2mulm3nkb2wfqwuojekked2ezz_ ’. The AppData folder is hidden, so a simple way to open that location is to paste ‘_%localappdata%\Real\_Games_ ’ into a file explorer address bar. I hope this helps. ---
**Author:** ![tutor.engrrr](https://avatars.discourse-cdn.com/v4/letter/t/bc8723/32.png) [@tutor.engrrr](https://community.factoryio.com/u/tutor.engrrr)\ **Post date:** [May 6, 2025, 4:13pm UTC](https://community.factoryio.com/t/control-io-does-not-start/3870/6 "2025-05-06T16:13:06Z")
I already did that, but still not working. May you please give me some options? ---
**Author:** ![adriana.silva](https://dub1.discourse-cdn.com/flex017/user_avatar/community.factoryio.com/adriana.silva/32/752_2.png) [@adriana.silva](https://community.factoryio.com/u/adriana.silva)\ **Post date:** [May 7, 2025, 7:55am UTC](https://community.factoryio.com/t/control-io-does-not-start/3870/7 "2025-05-07T07:55:08Z")
@tutor.engrrr, to better help you, please send us an email to support [at] realgames.pt.