# Factory IO Crash

**URL:** <https://community.factoryio.com/t/factory-io-crash/1661>\
**Category:** Support\
**Created:** [September 14, 2022, 12:27pm UTC](https://community.factoryio.com/t/factory-io-crash/1661 "2022-09-14T12:27:39Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![AdamS](https://avatars.discourse-cdn.com/v4/letter/a/96bed5/32.png) [@AdamS](https://community.factoryio.com/u/AdamS)\
**Post date:** [September 14, 2022, 12:27pm UTC](https://community.factoryio.com/t/factory-io-crash/1661/1 "2022-09-14T12:27:39Z")

</div>

Hi All,

did anyone face with problem that FactoryIO is crash while login to windows? It looks like force quit of application, no error or window with information what was happened. I found log file with information about crash inside (details below). I did not run app as administrator. Connected with PLC SIM Advanced 4.0 (no errors on PLC side)

Mono path[0] = ‘C:/Program Files (x86)/Real Games/Factory IO/Factory IO\_Data/Managed’  
Mono config path = ‘C:/Program Files (x86)/Real Games/Factory IO/MonoBleedingEdge/etc’  
Initialize engine version: 2021.3.7f1 (24e8595d6d43)  
[Subsystems] Discovering subsystems at path C:/Program Files (x86)/Real Games/Factory IO/Factory IO\_Data/UnitySubsystems  
GfxDevice: creating device client; threaded=1; jobified=1  
Direct3D:  
Version: Direct3D 11.0 [level 11.1]  
Renderer: NVIDIA Quadro RTX 3000 (ID=0x1f36)  
Vendor: NVIDIA  
VRAM: 3072 MB  
Driver: 27.21.14.6259  
Begin MonoManager ReloadAssembly

- Completed reload, in 3.838 seconds  
 Initializing input.

XInput1\_3.dll not found. Trying XInput9\_1\_0.dll instead…  
 Input initialized.

Initialized touch support.

## UnloadTime: 0.637000 ms Unloading 6 Unused Serialized files (Serialized files now loaded: 0) UnloadTime: 0.173400 ms

```
                      Starting FACTORY I/O v2.5.2

```

* * *

## Intel(R) Core™ i7-10850H CPU @ 2.70GHz (12 processors) 32612 MB NVIDIA Quadro RTX 3000 (3072 MB, 50 shader level) Windows 10 Enterprise

SG-Lock : Authenticating library: True  
Video Quality: Low, Resolution: (2560, 1377), VSync: 1, TargetFrameRate: 60

Standalone system initialized.  
Product: factoryio  
Version: 2.5.2  
Host: HostName  
Reading license from file.  
Decoding license.  
Deserializing license.  
Product Name: factoryio  
Product Version: 2.9.9  
Options: 1;0;0;0;0;0;Ultimate  
Customer:  
Expiration Date: N / A  
Created: 09/14/2022 10:28:12  
Offline: No  
Validating license file.

Standalone refresh.  
Calling refresh endpoint.  
Unloading 21 unused Assets to reduce memory usage. Loaded Objects now: 20384.  
Total: 15.993000 ms (FindLiveObjects: 1.014000 ms CreateObjectMapping: 0.398000 ms MarkObjects: 14.443300 ms DeleteObjects: 0.137200 ms)

```
Deserializing server response.
Decoding license.
Deserializing license.
Product Name: factoryio
Product Version: 2.9.9
Options: 1;0;0;0;0;0;Ultimate
Customer: 
Expiration Date: N / A
Created: 09/14/2022 13:38:17
Offline: No
Saving license to file.
License is valid.

```

Load successful (0.242956 s)  
Save successful  
Crash!!!  
SymInit: Symbol-SearchPath: ‘.;C:\Program Files (x86)\Real Games\Factory IO;C:\Program Files (x86)\Real Games\Factory IO;C:\WINDOWS;C:\WINDOWS\system32;SRV_C:\websymbols_[http://msdl.microsoft.com/download/symbols;](http://msdl.microsoft.com/download/symbols;)’, symOptions: 534, UserName: ‘USERNAME’  
OS-Version: 10.0.0