# FIO CRASH! Faulting module name: sglw.dll

**URL:** <https://community.factoryio.com/t/fio-crash-faulting-module-name-sglw-dll/930>\
**Category:** Support\
**Created:** [June 24, 2021, 10:53am UTC](https://community.factoryio.com/t/fio-crash-faulting-module-name-sglw-dll/930 "2021-06-24T10:53:52Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![brunovgr](https://dub1.discourse-cdn.com/flex017/user_avatar/community.factoryio.com/brunovgr/32/12_2.png) [@brunovgr](https://community.factoryio.com/u/brunovgr)\
**Post date:** [June 24, 2021, 6:00pm UTC](https://community.factoryio.com/t/fio-crash-faulting-module-name-sglw-dll/930/2 "2021-06-24T18:00:25Z")

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Hi,

In order to assist you, we need the log file. Please send an email to support [at] realgames.pt and attach the log file to it. See how to get it here: [Obtaining a log file](https://community.factoryio.com/t/obtaining-a-log-file/46)

**Don’t post your log file here since it may contain private information and this is a public forum.**

Thank you

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_[View the full topic](https://community.factoryio.com/t/fio-crash-faulting-module-name-sglw-dll/930)._