# Free Trial Issue

**URL:** <https://community.factoryio.com/t/free-trial-issue/1388>\
**Category:** Licenses\
**Created:** [March 19, 2022, 3:50pm UTC](https://community.factoryio.com/t/free-trial-issue/1388 "2022-03-19T15:50:38Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![piotr\_chmura](https://avatars.discourse-cdn.com/v4/letter/p/e5b9ba/32.png) [@piotr\_chmura](https://community.factoryio.com/u/piotr_chmura)\
**Post date:** [March 19, 2022, 3:50pm UTC](https://community.factoryio.com/t/free-trial-issue/1388/1 "2022-03-19T15:50:38Z")

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Hello

I’ve got some issues with trial license. It is saying that license expired in 2020. Tried to reinstall software several times - still without result.

![issue](https://europe1.discourse-cdn.com/flex017/uploads/factoryio/original/1X/dd299c361af79cb145a6bbb3455ead793d14adb4.png)

Thanks for any help

Peter

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**Author:** ![brunovgr](https://dub1.discourse-cdn.com/flex017/user_avatar/community.factoryio.com/brunovgr/32/12_2.png) [@brunovgr](https://community.factoryio.com/u/brunovgr)\
**Post date:** [March 21, 2022, 9:46am UTC](https://community.factoryio.com/t/free-trial-issue/1388/2 "2022-03-21T09:46:27Z")

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Hi,

Please contact [support](https://factoryio.com/contact-us) on the website, or email us (support at realgames dot pt) so we can fix it for you.

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**Author:** ![joeltshiela](https://avatars.discourse-cdn.com/v4/letter/j/7cd45c/32.png) [@joeltshiela](https://community.factoryio.com/u/joeltshiela)\
**Post date:** [August 4, 2024, 4:47pm UTC](https://community.factoryio.com/t/free-trial-issue/1388/3 "2024-08-04T16:47:24Z")

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Hi,

Please, today I ran into the same problem.

I sent an email to the support service.

Help me please

 ![Capture d’écran 2024-08-02 151627](https://europe1.discourse-cdn.com/flex017/uploads/factoryio/original/1X/dbc34c0fbf702c30ef8a26ab9c3801f30253c882.png)

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**Author:** ![carlosmatta\_p](https://avatars.discourse-cdn.com/v4/letter/c/3da27b/32.png) [@carlosmatta\_p](https://community.factoryio.com/u/carlosmatta_p)\
**Post date:** [September 30, 2024, 3:14am UTC](https://community.factoryio.com/t/free-trial-issue/1388/4 "2024-09-30T03:14:09Z")

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pudo resolver el problema?

 ![WhatsApp Image 2024-09-29 at 8.16.40 PM](https://europe1.discourse-cdn.com/flex017/uploads/factoryio/original/1X/47628fb4ada8af4d37ff3923fbfa6c0c193fb69d.jpeg)