Subscription error

Hi, how are you
Recently something strange happened to me with the charge of the license, I had bought the license for a month, just today it was finished, but I have seen that the license was self-supporting again, which I had not allowed, and I need help so that they can refund that money.

Someone you know or something like that has happened to him to help me,
Thank you so much

Hello @royalito2516

Welcome to the forum.
This is an international forum so I kindly ask you to write your posts in English so others can understand.

Edit: In order to better support you, please send us an email to support [at] realgames.pt.