Factory IO crashes when starting

Hi there,

Don’t suppose anyone has any idea what’s causing Factory IO to crash upon starting?

Thanks for your help and Log below,

Pete

Mono path[0] = ‘C:/Program Files (x86)/Real Games/Factory IO/Factory IO_Data/Managed’
Mono config path = ‘C:/Program Files (x86)/Real Games/Factory IO/MonoBleedingEdge/etc’
Initialize engine version: 2021.3.17f1 (3e8111cac19d)
[Subsystems] Discovering subsystems at path C:/Program Files (x86)/Real Games/Factory IO/Factory IO_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1; jobified=1
Direct3D:
Version: Direct3D 11.0 [level 11.1]
Renderer: NVIDIA GeForce GTX 1080 Ti (ID=0x1b06)
Vendor: NVIDIA
VRAM: 3072 MB
Driver: 31.0.15.3623
Begin MonoManager ReloadAssembly

  • Completed reload, in 0.105 seconds
    Initializing input.

Input initialized.

Initialized touch support.

UnloadTime: 0.547600 ms
Unloading 6 Unused Serialized files (Serialized files now loaded: 0)
UnloadTime: 0.145000 ms

                      Starting FACTORY I/O v2.5.4

Intel(R) Core™ i7-7700K CPU @ 4.20GHz (8 processors)
32701 MB
NVIDIA GeForce GTX 1080 Ti (3072 MB, 50 shader level)
Windows 10 Enterprise

SG-Lock : Authenticating library: True
Video Quality: Low, Resolution: (2560, 1377), VSync: 0, TargetFrameRate: 60

Standalone system initialized.
Product: factoryio
Version: 2.5.4
Host: SKELETOR
License file not found.
Unloading 21 unused Assets to reduce memory usage. Loaded Objects now: 20472.
Total: 7.767600 ms (FindLiveObjects: 0.798200 ms CreateObjectMapping: 0.319100 ms MarkObjects: 6.576300 ms DeleteObjects: 0.073700 ms)

Crash!!!
SymInit: Symbol-SearchPath: ‘.;C:\Program Files (x86)\Real Games\Factory IO;C:\Program Files (x86)\Real Games\Factory IO;C:\Windows;C:\Windows\system32;’, symOptions: 534, UserName: ‘peter’
OS-Version: 10.0.0
C:\Program Files (x86)\Real Games\Factory IO\Factory IO.exe:Factory IO.exe (002E0000), size: 217088 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 2021.3.17.33041
C:\Windows\SYSTEM32\ntdll.dll:ntdll.dll (77050000), size: 1720320 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3086
C:\Windows\System32\KERNEL32.DLL:KERNEL32.DLL (75BC0000), size: 983040 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3031
C:\Windows\System32\KERNELBASE.dll:KERNELBASE.dll (758A0000), size: 2334720 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3086
C:\Windows\SYSTEM32\apphelp.dll:apphelp.dll (74D80000), size: 655360 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2913
C:\Program Files (x86)\Real Games\Factory IO\UnityPlayer.dll:UnityPlayer.dll (7A5D0000), size: 23736320 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 2021.3.17.33041
C:\Windows\System32\USER32.dll:USER32.dll (764D0000), size: 1687552 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3086
C:\Windows\System32\win32u.dll:win32u.dll (75EC0000), size: 98304 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3086
C:\Windows\System32\GDI32.dll:GDI32.dll (77010000), size: 147456 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2913
C:\Windows\System32\gdi32full.dll:gdi32full.dll (76DA0000), size: 937984 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2965
C:\Windows\System32\msvcp_win.dll:msvcp_win.dll (751F0000), size: 503808 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.789
C:\Windows\System32\ucrtbase.dll:ucrtbase.dll (75270000), size: 1179648 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.789
C:\Windows\System32\ole32.dll:ole32.dll (75460000), size: 929792 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2965
C:\Windows\System32\RPCRT4.dll:RPCRT4.dll (76F40000), size: 782336 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2965
C:\Windows\System32\combase.dll:combase.dll (74F20000), size: 2621440 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2788
C:\Windows\SYSTEM32\VERSION.dll:VERSION.dll (74D60000), size: 32768 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\System32\SHLWAPI.dll:SHLWAPI.dll (751A0000), size: 282624 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2075
C:\Windows\System32\msvcrt.dll:msvcrt.dll (75550000), size: 782336 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 7.0.19041.546
C:\Windows\System32\SETUPAPI.dll:SETUPAPI.dll (75F90000), size: 4407296 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2193
C:\Windows\System32\cfgmgr32.dll:cfgmgr32.dll (75F50000), size: 241664 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1620
C:\Windows\System32\bcrypt.dll:bcrypt.dll (76F20000), size: 102400 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2486
C:\Windows\System32\ADVAPI32.dll:ADVAPI32.dll (753E0000), size: 507904 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2913
C:\Windows\System32\sechost.dll:sechost.dll (75610000), size: 483328 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2913
C:\Windows\System32\SHELL32.dll:SHELL32.dll (76720000), size: 5988352 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3031
C:\Windows\System32\OLEAUT32.dll:OLEAUT32.dll (757A0000), size: 614400 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.985
C:\Windows\System32\IMM32.dll:IMM32.dll (74EF0000), size: 151552 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2673
C:\Windows\SYSTEM32\OPENGL32.dll:OPENGL32.dll (61560000), size: 1060864 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2193
C:\Windows\SYSTEM32\WINMM.dll:WINMM.dll (74710000), size: 163840 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\System32\CRYPT32.dll:CRYPT32.dll (763D0000), size: 1048576 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3086
C:\Windows\System32\WS2_32.dll:WS2_32.dll (75EE0000), size: 405504 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\SYSTEM32\WINHTTP.dll:WINHTTP.dll (6EC80000), size: 827392 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3031
C:\Windows\SYSTEM32\HID.DLL:HID.DLL (73020000), size: 40960 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\SYSTEM32\GLU32.dll:GLU32.dll (61670000), size: 258048 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2193
C:\Windows\SYSTEM32\dwmapi.dll:dwmapi.dll (73DF0000), size: 155648 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.746
C:\Windows\SYSTEM32\kernel.appcore.dll:kernel.appcore.dll (74EA0000), size: 61440 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\System32\bcryptPrimitives.dll:bcryptPrimitives.dll (75840000), size: 389120 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2486
C:\Windows\system32\uxtheme.dll:uxtheme.dll (742E0000), size: 475136 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2193
C:\Windows\System32\shcore.dll:shcore.dll (76E90000), size: 552960 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1645
C:\Windows\SYSTEM32\windows.storage.dll:windows.storage.dll (74750000), size: 6344704 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2788
C:\Windows\SYSTEM32\Wldp.dll:Wldp.dll (74200000), size: 151552 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2788
C:\Windows\SYSTEM32\profapi.dll:profapi.dll (73070000), size: 98304 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.844
C:\Program Files (x86)\Real Games\Factory IO\MonoBleedingEdge\EmbedRuntime\mono-2.0-bdwgc.dll:mono-2.0-bdwgc.dll (79FA0000), size: 6467584 (result: 0), SymType: ‘-deferred-’, PDB: ‘’
C:\Windows\SYSTEM32\iphlpapi.dll:iphlpapi.dll (73BB0000), size: 208896 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2788
C:\Program Files (x86)\Real Games\Factory IO\Factory IO_Data\Plugins\x86\libbulletc.dll:libbulletc.dll (79E50000), size: 1359872 (result: 0), SymType: ‘-deferred-’, PDB: ‘’
C:\Windows\system32\IconCodecService.dll:IconCodecService.dll (5CC00000), size: 32768 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1
C:\Windows\SYSTEM32\WindowsCodecs.dll:WindowsCodecs.dll (58E30000), size: 1511424 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1706
C:\Windows\System32\MSCTF.dll:MSCTF.dll (75AE0000), size: 868352 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2673
C:\Windows\SYSTEM32\d3d11.dll:d3d11.dll (5B580000), size: 1966080 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2913
C:\Windows\SYSTEM32\dxgi.dll:dxgi.dll (6ED50000), size: 794624 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2311
C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_675be35f1ba2315e\nvldumd.dll:nvldumd.dll (5B370000), size: 606208 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 31.0.15.3623
C:\Windows\SYSTEM32\msasn1.dll:msasn1.dll (74EE0000), size: 57344 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2251
C:\Windows\SYSTEM32\cryptnet.dll:cryptnet.dll (67C30000), size: 155648 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.906
C:\Windows\SYSTEM32\drvstore.dll:drvstore.dll (66770000), size: 1048576 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2546
C:\Windows\SYSTEM32\devobj.dll:devobj.dll (697A0000), size: 147456 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1620
C:\Windows\SYSTEM32\cryptbase.dll:cryptbase.dll (730F0000), size: 40960 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\System32\wintrust.dll:wintrust.dll (75390000), size: 311296 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2913
C:\Windows\System32\imagehlp.dll:imagehlp.dll (75D30000), size: 102400 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1415
C:\Windows\SYSTEM32\CRYPTSP.dll:CRYPTSP.dll (72FF0000), size: 77824 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\system32\rsaenh.dll:rsaenh.dll (72FC0000), size: 192512 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1052
C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_675be35f1ba2315e\nvwgf2um.dll:nvwgf2um.dll (553D0000), size: 61169664 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 31.0.15.3623
C:\Windows\system32\nvspcap.dll:nvspcap.dll (79A80000), size: 2269184 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 3.27.0.112
C:\Windows\SYSTEM32\ntmarta.dll:ntmarta.dll (74EB0000), size: 167936 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\SYSTEM32\dxcore.dll:dxcore.dll (61520000), size: 180224 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\System32\clbcatq.dll:clbcatq.dll (75CB0000), size: 516096 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 2001.12.10941.16384
C:\Windows\system32\wbem\wbemprox.dll:wbemprox.dll (72F60000), size: 53248 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1320
C:\Windows\SYSTEM32\wbemcomn.dll:wbemcomn.dll (72B40000), size: 458752 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1566
C:\Windows\system32\wbem\wbemsvc.dll:wbemsvc.dll (72F50000), size: 65536 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1320
C:\Windows\system32\wbem\fastprox.dll:fastprox.dll (72A70000), size: 823296 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\SYSTEM32\amsi.dll:amsi.dll (72A50000), size: 98304 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2075
C:\Windows\SYSTEM32\USERENV.dll:USERENV.dll (73100000), size: 151552 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.572
C:\Program Files\Norton Security with Backup\Engine32\22.23.4.6\symamsi.dll:symamsi.dll (729C0000), size: 557056 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 15.7.12.41
C:\Windows\System32\MMDevApi.dll:MMDevApi.dll (5CC10000), size: 438272 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2075
C:\Windows\SYSTEM32\AUDIOSES.DLL:AUDIOSES.DLL (50AD0000), size: 1269760 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1741
C:\Windows\SYSTEM32\powrprof.dll:powrprof.dll (74230000), size: 278528 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\SYSTEM32\UMPDC.dll:UMPDC.dll (73150000), size: 53248 (result: 0), SymType: ‘-deferred-’, PDB: ‘’
C:\Windows\SYSTEM32\resourcepolicyclient.dll:resourcepolicyclient.dll (11F00000), size: 61440 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\SYSTEM32\xinput1_3.dll:xinput1_3.dll (00400000), size: 90112 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 9.18.944.0
C:\Windows\SYSTEM32\dcomp.dll:dcomp.dll (5B410000), size: 1458176 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2913
C:\Windows\SYSTEM32\textinputframework.dll:textinputframework.dll (60B30000), size: 757760 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3031
C:\Windows\SYSTEM32\CoreMessaging.dll:CoreMessaging.dll (62190000), size: 634880 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2193
C:\Windows\SYSTEM32\CoreUIComponents.dll:CoreUIComponents.dll (61F10000), size: 2613248 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\SYSTEM32\wintypes.dll:wintypes.dll (67120000), size: 897024 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2788
C:\Windows\System32\NSI.dll:NSI.dll (76670000), size: 28672 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.610
C:\Windows\SYSTEM32\dhcpcsvc6.DLL:dhcpcsvc6.DLL (6B2A0000), size: 81920 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2673
C:\Windows\SYSTEM32\dhcpcsvc.DLL:dhcpcsvc.DLL (6EA40000), size: 90112 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2673
C:\Windows\SYSTEM32\DNSAPI.dll:DNSAPI.dll (6E950000), size: 589824 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.3031
C:\Program Files (x86)\Real Games\Factory IO\Factory IO_Data\Plugins\x86\sglw.dll:sglw.dll (25940000), size: 94208 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 2.22.0.0
C:\Windows\SYSTEM32\WSOCK32.dll:WSOCK32.dll (72E20000), size: 32768 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1
C:\Windows\system32\mswsock.dll:mswsock.dll (6C940000), size: 335872 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\System32\rasadhlp.dll:rasadhlp.dll (689E0000), size: 32768 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\system32\napinsp.dll:napinsp.dll (68B20000), size: 69632 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\system32\pnrpnsp.dll:pnrpnsp.dll (68B00000), size: 90112 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\system32\wshbth.dll:wshbth.dll (68AF0000), size: 65536 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\system32\NLAapi.dll:NLAapi.dll (68AD0000), size: 90112 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\System32\winrnr.dll:winrnr.dll (68AC0000), size: 57344 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.546
C:\Windows\System32\fwpuclnt.dll:fwpuclnt.dll (688F0000), size: 364544 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2913
C:\Windows\SYSTEM32\dbghelp.dll:dbghelp.dll (72C40000), size: 1605632 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.1052
C:\Windows\SYSTEM32\SspiCli.dll:SspiCli.dll (72DD0000), size: 135168 (result: 0), SymType: ‘-deferred-’, PDB: ‘’, fileVersion: 10.0.19041.2130

========== OUTPUTTING STACK TRACE ==================

A crash has been intercepted by the crash handler. For call stack and other details, see the latest crash report generated in:

  • C:/Users/peter/AppData/Local/Temp/Real Games/Factory IO/Crashes

Hi @peternyounger,

Please send the files in the following folder to support [at] realgames.pt:
C:/Users/peter/AppData/Local/Temp/Real Games/Factory IO/Crashes

Don’t post them here since they may contain private information.