Hello!
I would like to ask for their help on how I can cancel my monthly subscription.
Best regards,
vk
Hi,
In order to cancel your subscription, sign in at factoryio.com, go to My Account , click on Licenses and click on the Cancel Subscription button.
In the second month, on the day of payment, I didn’t have enough money in my account, so my subscription was canceled. So I couldn’t give up permanently. After paying the current monthly fee, will this be possible or if I do not pay for a certain period of time, my license will automatically expire and you will not try to deduct the subscription fee from my account again?
Please send an email to support containing your order id so we can look into it: https://factoryio.helpscoutdocs.com/
Thank you.