License Expired with ultimate version


I have paid for the ultimate version of factory io, however when I go into my licenses in the Program, it tells me that it expired on Saturday. I dont understand, because the program worked perfectly on Friday and on Saturday I didn’t even use it.

The account is administrated by my teacher, and when he checked his account to see if the license expired it said it was unlimited.

I attempted uninstalling the program then reinstalling it again, unfortunately this did nothing as when I installed it again it came up with the same license and everything.

Please help! Thank you so much. :slight_smile:

Kind regards


Please contact us at support [at] and send us your serial key. Don’t share it here since this is a public forum.