Error Running Factory IO

Support
#1

Hello Guys,

I’m trying to run Factory I/O in my computer but I’m not able because of the following error:

-

1000
2
100
0x80000000000000

347
Application
DESKTOP-1ALA3DB

-
Factory IO.exe
2019.3.6.16304
5e7b8850
nvwgf2um.dll
10.18.13.5382
55c3e8f1
c0000005
000c8e23
bb4
01d620843a6fc52f
C:\Program Files (x86)\Real Games\Factory IO\Factory IO.exe
C:\WINDOWS\SYSTEM32\nvwgf2um.dll
615ffda6-c008-43b0-be9d-9be11beeb65f



Did anybody face this problem?

Thanks!

#2

It looks like a graphics card driver error. Update your graphics card driver to the latest version and see if it fixes the problem. Additionally, see if your computer complies with the system requirements.

#3

Thank you @brunovgr!
I havent seen your post, but I searched in the google and this error is related a graphic card.
I’ve updated my driver and it wasnt enough!
So I deactivated my NVDIA card and know it’s running well.

#4

I had a similar problem with my other laptop. Factoryio would run relatively well with the built-in Intel Card but the 840M NVIDIA card would cause lockups and crashes. Once I changed my settings to not allow Factoryio to use the 840M, the computer ran without issue. My current laptop has an updated card (GTX1050Ti) and runs great. I’ve also run Factoryio on a variety of Desktops without any issue.