Factory IO 2.4 software cannot run

Hi ,
Recently i downloaded the Factory IO latest version and installed it in my laptop. When i try to run it, its just the logo show up at the task bar and then dissapeared. The software wont run. I’m using graphic card AMD Radeon HD 700M Series. Can some one help me .

Thanks.

Hi @waklinux,

Can you please send us a log file?
Here is a topic describing the usual steps to get it: Obtaining a log file
As you are not able to open Factory IO to run the console command in the article, you can get the log directly in the ‘C:\Users<your-user-name>\AppData\LocalLow\Real Games\Factory IO\Player.log’ folder.
This folder can be hidden, so a easy way to get to it is to type ‘%userprofile%\AppData\LocalLow\Real Games\Factory IO’ into the explorer:
log-folder
Please contact us on support@realgames.pt if you want to keep that information private.

Hi
Attached the log file

Thanks

(Attachment Player.log is missing)

Hi
Attached the log file

Thanks

LogFile.zip (3.39 KB)

From an gues i would say that your driver has a problem. The crash happened in aticfx32 module which part of the driver from AMD.
Have your tried updating the drivers of your computer?
your aticfx32 has the version 8.17.10.1404 which seems to be outdated.