Hello I have problems with the floatig licenses in our school.
About our structure:
extra firewall for schools with a proxy
I had installed the RLM On-premise server to distribute the floatig licenses. But since version 2.5 this is no longer possible and I try to use the online licensing.
So I created the share code and wanted to enter it at Factory IO.
The first thing I noticed is that Factory I/O doesn’t seem to have an internet connection at startup. In the background you can see that Youtube is working.
Then I entered the share code and I got the following error message
The program reports that the server does not allow connection.
Unfortunately, I am not allowed to simply release all ports but only the specific ports of an application. I have not been able to find the exact ports that the program uses to license itself.
Next I contacted the support which URL I should share in the firewall, I was told the following URL
This URL was released but still no activation is possible.
Are there certain ports that have to be released in the firewall?
Next I created the auto.cfg and put it in ProgramData\Real Games\Factory IO with the following content:
license.set_proxy(‘10.1.1.3’,‘8080’,‘my name’,‘my password’)
license.share_code = ‘XXX-XXX-XXX’
so far so good.
computer also gets a floating license if it is not in the windows domain.
As soon as I lift the computer into the school domain I get neither a trial license nor a floatig license.
Are there certain windows domain settings that prevent a connection?
maybe someone can help me