Recently, I had a problem with a scene I created. I can´t open it for no reason. I was running my scene and Factory I/O got frozen and, when I tried to open it again, an error apeared and can do nothing with it.
If anyone has had the same error please help me.
Hi @abravolopez!
Could you please send us an email (support at realgames dot pt) with the Factory I/O log file so we can take a look at it?
In order to get it, you can follow the steps described here.
hello! Did you manage to find a solution? I have the same problem rn, what’s strange that the problem occurs when I try to move one of the sensors. After that the whole program becomes unresponsive and when I try to reopen the scene, the small window form “My scenes” becomes black and I am not able to open the scene anymore, casuse the problem appears “Open Failes. There were some errors while loading the scene. Please chceck the console for additional information.”
Hello @264269
Can you send us your scene file to: support at realgames dot pt?
That way we can take a look at it and see what might be the issue.