Hello everyone,
one of our FactoryIO licenses is stuck on “activated” in the license overview even though we have deactivated it on the client.
Now, we cannot activate it again as it says the license is in use.
The license server could not be reached at the time when we clicked “Deactivate”, yet the license deactivated locally.
From the license overview, the license is still assigned to that client.
Could you please assist us in deactivating that license so we can properly reactivate it?
Thank you,
Best regards